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Seats, hosts, and teams

Manage the three things your plan caps.

Available on
  • Web Portal

Every plan caps how many seats, hosts, and teams your account can have. This page is the day-to-day reference for adding, removing, and re-assigning each one.

Seats

A seat is one human user with their own login. Manage seats under Settings > Users in the portal.

To add a seat:

  1. Open Settings > Users.
  2. Click Invite user.
  3. Enter their email.
  4. Click Send invite.

They get an email with a sign-up link. Once they sign in, they consume one seat as a member by default. Promote them to admin from their detail panel after they’ve joined.

To remove a seat: open Settings > Users, click the user, then Remove. They lose access immediately.

If you’d run out of seats by inviting one more user, you’ll be prompted to add a paid seat before the invite goes out.

Hosts

A host is one machine where Glueprint is installed. Manage hosts under Settings > Hosts.

You don’t add hosts here directly — activating Glueprint with a key on a machine registers that machine as a host. What you do here is:

  • See every host you’ve activated.
  • See which user activated it, when, and what its current online status is.
  • Revoke a host. Revoking sends a signal that disconnects the machine and frees the host slot. The local data on the machine isn’t touched; you can re-activate the same machine with a new key any time.

You’ll see a “host limit reached” error when you try to activate one more host than your plan allows. Revoke an unused one, upgrade, or buy an extra host slot.

Teams

An assistant team is a group of assistants (and humans) working together. Each team gets a shared channel, a shared board, and a Task Flow Definition (TFD) that governs how tasks move.

Create a team under Teams in the portal or desktop. Pick a name, add members (humans + assistants), and pick a TFD template. The team is now usable.

Teams count toward your plan’s team cap. Pro allows 3, Team allows 10, Enterprise allows 50.

When you’re over a limit

Existing resources keep working when you’re over a limit (this is soft enforcement). What’s blocked is creating new ones.

For example: you upgraded to Team for the 10-team cap, ran 5 teams for a quarter, then downgraded to Pro (3 teams). All 5 teams keep running. You can’t create a 6th. To get back to creating teams, archive a couple or upgrade again.

Who can do what

  • Admin — can change plans, add and remove seats, revoke hosts, create teams, and edit organization-wide settings (including governance and SSO).
  • Member — can use the product. Can create their own assistants and hosts (within the account’s caps). Cannot change plans, manage seats, or revoke other people’s hosts.

Roles are set per user under Settings > Users.

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